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Frequently Asked Questions

Eligibility largely depends on your dental needs and overall health. We recommend starting with a virtual consultation to discuss your medical history and dental concerns. This helps us assess your suitability for our treatments.

No, it's not necessary to speak Spanish. Our staff is proficient in English, German, and Swiss to ensure clear communication with our international patients.

We adhere to strict sterilisation and safety protocols and use state-of-the-art equipment. Our staff includes highly trained and experienced dental professionals to ensure top-quality care.

Absolutely! We offer assistance in arranging travel, accommodation, and local transportation for our international patients to ensure a comfortable and stress-free experience.

Our treatment costs are standardised and transparent. They are based on the type of treatment rather than patient nationality. We provide detailed cost estimates before commencing any treatment.

In case of a dental emergency, contact our clinic immediately. We prioritise emergencies and strive to provide prompt care to alleviate discomfort and address the issue.

Coverage depends on your insurance provider and plan. We advise you to check with your insurance company about international dental care coverage. Our staff can provide necessary documentation to facilitate claims.

The duration of your stay depends on the specific treatment. We provide an estimated timeline after your initial assessment. Some treatments may require follow-up visits or longer stays for recovery.

Yes, we provide follow-up care instructions and are available for remote consultations to address any concerns or questions post-treatment.

You can schedule an appointment or consultation through our website, by email, phone, or WhatsApp. We offer flexible scheduling to accommodate international patients.

We understand that the prospect of invasive dental procedures can be a concern, especially for patients seeking treatment abroad. At our clinic, we hold the preservation of your natural teeth as a fundamental principle. Our approach is always to opt for the most conservative treatment methods possible. Our experienced dental specialists are committed to using minimally invasive techniques that prioritise your comfort and the long-term health of your teeth. We believe in treating only what is necessary, and our state-of-the-art technology aids in ensuring precise and gentle care. Your dental health and peace of mind are at the heart of everything we do.

It's understandable to have concerns about treatment quality, especially when seeking dental care abroad. At our clinic, we are committed to providing exceptional dental services with a focus on successful, long-lasting outcomes. We achieve this through several key approaches:

  • Expertise and Training: Our dental professionals are highly qualified and experienced, specialising in various aspects of dentistry. Continuous training ensures they stay abreast of the latest techniques and advancements.
  • Advanced Technology: We use state-of-the-art equipment and techniques to enhance precision and effectiveness, significantly reducing the likelihood of treatment failure or complications.
  • Personalised Care: Each treatment plan is tailored to the individual needs and conditions of the patient. We conduct thorough evaluations to devise the most appropriate and effective treatment strategy.
  • Quality Control Measures: Regular audits and reviews of our treatment protocols are conducted to maintain high standards. This includes monitoring and evaluating treatment outcomes to ensure they meet our strict quality criteria.
  • Post-Treatment Follow-Up: We believe that aftercare is just as important as the treatment itself. Our clinic provides comprehensive follow-up care, including remote consultations and guidance, to monitor your recovery and address any concerns promptly.
  • Open Communication: We maintain transparent and open communication with our patients, explaining all aspects of the proposed treatments and answering any questions to ensure informed decisions are made.

Your safety and satisfaction are our top priorities, and we strive to provide the highest standard of dental care to achieve the best possible outcomes.

We take these concerns seriously and understand the importance of preserving the natural structure of your teeth. Our approach to dental care involves:

  • Conservative Treatment Philosophy: Our primary goal is to conserve and maintain your natural teeth. We avoid over-preparation of teeth and only recommend procedures that are absolutely necessary. Our dentists are trained to identify the most conservative treatment options that will achieve effective results.
  • Accurate Diagnostics: We utilise advanced diagnostic tools to assess your dental health accurately. This helps us in making informed decisions about whether a treatment is necessary and how to approach it with minimal intervention.
  • Precision in Crown Fitting: When it comes to crowns, precision is key. We use high-quality materials and the latest technology to ensure that any crowns we fit are perfectly tailored to your individual needs. Our meticulous approach ensures that crowns fit comfortably and functionally, reducing the risk of future complications.
  • Skilled Dental Technicians: Our dental technicians, who design and create dental crowns, are highly skilled and experienced. They work closely with our dentists to ensure that each crown is crafted to the highest standards, both aesthetically and functionally.
  • Patient Education and Involvement: We believe in involving our patients in the treatment process. By educating and informing you about your treatment options, we empower you to make decisions that are in the best interest of your dental health.

We strive to provide dental treatments that enhance and preserve your oral health without unnecessary interventions. Your well-being and trust are paramount to us, and we are dedicated to delivering dental care that aligns with the highest standards of ethics and professionalism.

Yes, we stand firmly behind the quality of our dental services and offer a comprehensive warranty for our treatments. We provide up to 5 years of warranty on our dental work. This warranty covers any issues that might arise from the treatments performed at our clinic, under the condition that patients adhere to the prescribed aftercare and regular check-ups.
Our warranty is a testament to our confidence in the expertise of our dental professionals and the quality of the materials we use. We are committed to ensuring that each patient receives the best possible care and results that last.

We strive to ensure every patient is satisfied with their treatment. However, if you are unhappy with the results, we encourage you to contact us immediately. While the patient is responsible for the costs of additional flights and hotel accommodations, any necessary remedial dental work will be done free of charge at our clinic. We are committed to working with you to achieve the desired outcome.

Our clinic ensures the highest standards of treatment, and complications are extremely rare. However, if complications arise due to factors outside of our control, such as improper post-treatment care by the patient (e.g., abuse of drugs, alcohol, etc.), additional treatment will be provided at a charge. We provide detailed aftercare instructions to minimise the risk of complications and encourage patients to follow them closely. It's important to note that to date, we have not experienced complications resulting from the quality of our treatments.

Anja

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Welcome! Please don't hesitate to ask us anything, we are delighted to answer all your questions.

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